In an industry with hundreds of call center vendors, finding the right outsourcing partner for your business can be a major challenge.

At SSA, we continually monitor the contact center market to identify and assess the leading vendors in a variety of categories and sizes.

We work with a select group of call center companies, large and small that have been audited to ensure they meet the highest standards that we used when we procured these services for Microsoft.

Our call center consultants analyze your outsourcing requirements, deliver a carefully chosen set of contact center vendors matching your needs, and introduce you to their senior leaders. This process is designed to save you the time, effort and risk to help you find the call center partner that is best for your unique requirements.