Near-shore Service Delivery
30 locations in 15 countries
Mexico Canada Jamaica
Jamaica Belize Dominican Republic
Panama Honduras The Bahamas
Barbados St Lucia Grenada
Colombia El Salvador Guatemala
“Near-shore” contact center outsourcing to countries in Latin America has been on the rise in recent years – and for good reason! Providers have proven that contact center services can be delivered from Latin American-based operations, often at significantly reduced cost vs. US-based services, while providing a high-quality English and bi-lingual language contact experience.
Further adding to the attractiveness of near-shore outsourcing is proximity to the United States (facilitating US time zone-based services and operational oversight), and the availability of a highly-educated labor force in many locations. Let us help you identify the right outsourced partner with superior near-shore capabilities.